In today’s competitive food safety environment, food safety reviews play a major role in brand protection and service consistency. Routine audits can establish benchmarks, identify areas needing improvement and help ensure regulatory compliance.
We believe a food safety review/third-party audit should provide long-term improvement of an operation’s food safety performance, so we don’t have a “check-box mentality.” Our reviewers’ robust technical competence enables us to go beyond the basics to identify deeper underlying issues and root causes. We then work collaboratively to develop solutions.
To learn more about NSF’s audit programs for restaurants and foodservice establishments, contact us at +86 21 52377700 or firstname.lastname@example.org.
Benefits of a Review
Our food safety reviews deliver value-added assistance to meet regulatory requirements and improve food safety systems well beyond regulation to ensure food safety quality and consistency.
We can conduct the review using standard criteria or a customized set of criteria focused on your specific areas of concern. Whichever you choose, your NSF restaurant or foodservice food safety review criteria include:
- HACCP verification
- Sanitation, housekeeping and hygiene
- Regulatory compliance - FDA Food Code
- Temperature controls
- Allergen management
- Menu detail/labeling
- Hand hygiene
- Quality of food supplies
- Cook time/temperatures
- Food storage, proper rotation and date marking
- Food identification/labeling
- Staff training
- Food defense
- Rodent and pest control management
- Building management - garbage/refuse, ventilation, lighting and plumbing (hot and cold water availability, water pressure, toilet facilities, etc.)
Our services can be customized to include occupational health and safety (OSHA), risk management, brand protection and customer perception (“mystery shop”), as each area indirectly affects food safety performance. Measuring all of these areas gives your company an outside perspective of complete operational performance.
Why Work With NSF?
NSF has worked diligently to build the most technically competent and highest qualified auditor network in the food industry. Coming from strong food safety, retail food and foodservice backgrounds, our auditors bring a wealth of technical expertise and knowledge in support of our global retail clients.
Our public health mission is what separates us from other firms. We use our unique industry know-how to bring intelligent thought and a consultative approach to our third-party reviews. We appreciate the importance of understanding our clients’ goals and helping them to achieve them. Our focus is to gain an accurate and insightful overview of each unit’s operational practices and then work to explain, coach and improve practices.
At NSF, we employ a best-in-class system of hiring, training/onboarding and calibrating our restaurant and foodservice reviewer team. Our auditor calibration program is the industry’s best, placing great emphasis on continual training, implementation of best practices, client communication and global consistency. Whether your food safety review takes place around the corner or around the globe, we use the same tools to provide you an accurate assessment of service consistency on a global scale.
Our auditors are required to have at least bachelor’s degrees in food science or a related area, and must obtain a Certified Professional - Food Safety (CP-FS) credential. Our auditors, who are mostly full-time NSF employees, bring a wealth of technical expertise and knowledge in support of our clients.
Understanding that reviews/audits play a vital role in protecting the safety of the food you serve as well as your brand image, we are continually improving our staff recruitment, training and calibration practices.
Our customers have access to our proprietary Web-based and customizable audit data management system, NSF Online. This fully integrated and customizable IT support software utilizes the most up-to-date technological advances on a secure encrypted system to provide 24/7 access to audit information in real-time.
Some benefits of NSF Online include:
- An interactive dashboard highlighting all key information
- System-wide summarized reporting, enabling management to see details of audits performed and scheduled, KPIs and trends, along with accounting information
- Data management, trending and download features
- A corrective action program, which allows management to view the corrective action plans submitted by unit managers. This offers you an integrated corrective action plan that demonstrates accountability and contributes to sustainable, long term improvements.
- Permission-based hierarchy access, so staff at different levels can be granted access to varying levels of information, management reports, etc.
Many companies are jumping on the food safety auditing bandwagon, due to the increase in mandated audits and food safety certifications for suppliers. But with your company’s reputation on the line with each item on your store shelves, don’t trust your brand to an inexperienced audit firm.
Due to increased consumer awareness and technology advances that quickly identify sources of foodborne illness, many companies are jumping on the food safety auditing bandwagon. But with your company’s reputation on the line with each item served, don’t trust your brand to an inexperienced firm.