How NSF International Is Addressing Coronavirus Disease 2019 (COVID-19)

NSF International is committed to protecting and improving human health, including the health of our clients, representatives and staff. We are taking action to help prevent the spread of coronavirus disease 2019 (COVID-19) in NSF operations and activities worldwide.



NSF COVID-19 Task Force. We have established an internal task force that meets daily to monitor the global situation, and to discuss and implement appropriate actions and communications, including travel restrictions where appropriate and in line with official advice. We are continuously analyzing information reported by:

  • The World Health Organization (WHO)
  • The U.S. Centers for Disease Control and Prevention (CDC)
  • The U.S. State Department
  • Public Health England
  • Guidance from other public health agencies and regulatory bodies around the world

Our People. We have prohibited work-related travel to, from and through the following countries:

  • Mainland China
  • Republic of Korea
  • Italy
  • Iran

We have been communicating with our employees about COVID-19 through email. We have also established a COVID-19 information page on our intranet site, on which we offer information about the signs and symptoms of COVID-19, a regularly-updated FAQ, a submission form allowing employees to ask questions or submit concerns, and links to other additional information sources.

We continue to remind all employees to take precautions to keep themselves and their families well, including:

  • Staying home if they are sick or have a fever
  • Frequently washing their hands with soap and water for at least 20 seconds
  • Using hand sanitizer if handwashing facilities are unavailable
  • Refraining from touching their mouths, noses or eyes with unwashed hands
  • Covering their coughs or sneezes with a tissue and then discarding it
  • Sanitizing their workspaces, cell phones and other commonly used items
  • Try fist-bumping, elbow bumping or bowing when greeting people instead of shaking hands
  • Avoiding public transportation where possible

Our task group continues to consider additional measures and will put those in place as appropriate.

Our Clients. We are in the process of implementing a new global protocol for client-facing personnel, including auditors, which will require them to do the following before they visit any client facility:

  • Refrain from visiting a client if they have travelled to any of the above-listed restricted countries within the prior 14 days (this does not apply to individuals who live in the restricted countries and plan to visit clients within those same countries)
  • Check their temperature each morning to confirm they do not have a fever
  • Stay home if they are sick or have a fever
  • Wash their hands and sanitize their phones and other personal equipment before commencing an audit
  • Carry hand sanitizer to use where handwashing facilities are not available
  • Wear a mask during the audit where requested by the client and where available
  • Avoid using public transportation (except flights) where possible

We are happy to answer any specific questions our clients might have about particular NSF programs or services in particular locations. For our certification clients, we are working with our auditors and clients to postpone or reschedule audits as needed and where permissible under relevant accreditation schemes.

If you have questions, please contact